Privacy Policy

Denton Collision & Glass Privacy Policy

Last Updated: December 1, 2025

At Denton Collision & Glass LLC (“we,” “us,” or “our”), we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Information We Collect:

• Personal identification information (name, email, phone number, address)

• Vehicle information (year, make, model, VIN)

• Insurance information

• Photos you upload of vehicle damage

• Website usage data through cookies and analytics

How We Use Your Information:

• To process appointment requests and provide estimates

• To communicate with you about repairs and services

• To process insurance claims on your behalf

• To improve our website and services

• To send you updates about your vehicle repairs

• To comply with legal obligations

Information Sharing:

We do not sell your personal information. We may share your information with:

• Insurance companies (with your consent) to process claims

• Parts suppliers to obtain necessary components for your repairs

• Service providers who assist us in operating our website

• Legal authorities if required by law

Data Security:

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies:

Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality (appointment booking, contact forms)

• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)

• Advertising Cookies: Track the effectiveness of our marketing campaigns (Google Ads, Facebook)

Managing Cookies:

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect some website features, such as the ability to schedule appointments online.

By using our website, you consent to our use of cookies as described in this Privacy Policy.

Your Rights:

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information (subject to legal retention requirements)

• Opt-out of marketing communications

• Withdraw consent for data processing

Data Retention:

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Repair records are typically retained for 7 years in accordance with industry standards and legal requirements.

Children’s Privacy:

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated “Last Updated” date.

Contact Us:

For questions about this Privacy Policy or to exercise your privacy rights, contact us at:

Denton Collision & Glass LLCHighway 45 NorthColumbus, MSPhone: (662) 242-3482 ]Email: ashley.denton@dentoncollisionandglass.com